Terms of Service and Refund Policy for pianowithknight.com

Last Updated: October 23, 2026

Welcome to https://pianowithknight.com (the “Site”). These Terms of Service and Refund Policy (“Terms”) govern your use of our Site and the purchase of any digital products promoted here. This Site is owned and operated by Charm Knight (“we,” “our,” or “us”).

By browsing this Site or clicking links to purchase our products, you agree to comply with and be bound by these Terms. If you do not agree, please do not use this Site or purchase our materials.

1. Nature of the Website and Services

Our Site is an informational and promotional landing page built on WordPress using the Tutor Starter theme. We display, market, and provide external links to our digital educational materials. We do not host user accounts, contact forms, or direct checkout systems on this Site.

2. Third-Party E-Commerce Platforms (Gumroad & Musicnotes)

We do not sell digital products directly on https://pianowithknight.com. All purchases are processed, hosted, and fulfilled securely through independent third-party platforms:

  • Video Tutorials via Gumroad: Our extensive educational video catalog—including tutorials for Audio Engineering, Digital Audio Workstations (DAWs), Music Plugins, Music Composing, Scoring, Instrumentation, Orchestrating Music for Movies/Games/Commercial Advertising, and Piano—is hosted and sold via Gumroad (Gumroad, Inc.).
  • Sheet Music via Musicnotes: Our digital sheet music arrangements are hosted and sold via Musicnotes (Musicnotes, Inc.).

When you initiate a purchase, you will be redirected to the secure checkout system of either Gumroad or Musicnotes. Your transaction, account creation, and asset delivery are strictly subject to the respective terms and conditions of those platforms: Gumroad Terms of Service and Musicnotes Terms of Service.

3. Intellectual Property and Usage License

All video tutorials, audio examples, project files, text, layout designs, and sheet music arrangements promoted on this Site are the intellectual property of Charm Knight and our licensing partners.

When you buy a product via Gumroad or Musicnotes, you are granted a non-exclusive, non-transferable, personal-use license.

  • You may: Watch the video tutorials for your personal education and print permitted copies of purchased sheet music for your personal practice.
  • You may NOT: Copy, resell, distribute, share, re-upload to public video platforms, or commercially exploit any portion of our tutorials or sheet music without express written permission from Charm Knight.

4. Refund Policy (Digital Products)

Because our products are delivered entirely as digital downloads and instant-access streaming videos, standard physical return rules do not apply.

  • Sheet Music Purchases (Musicnotes): All sheet music sales are handled exclusively under the jurisdiction of Musicnotes. Any requests for transpositions, printing errors, cancellations, or refunds must be submitted directly through the Musicnotes Help Center, subject to their official platform return guidelines.
  • Video Tutorial Purchases (Gumroad): All sales for downloadable or streamable video courses (including audio engineering, composing, scoring, and piano tutorials) are considered final once the digital content has been accessed, downloaded, or streamed.

If you experience severe technical difficulties accessing your file, or if you believe a double-charge occurred during checkout, please reach out to us at info@pianowithknight.com within 14 days of purchase with your Gumroad receipt details. We evaluate technical disputes on a case-by-case basis to ensure you receive the access you paid for.

5. Limitation of Liability

Our educational videos and sheet music are provided “as-is” for instructional and informational entertainment. Charm Knight makes no guarantees regarding specific career outcomes, industry employment, or grading milestones resulting from the use of these tutorials. We are not liable for any direct or indirect technical issues, software crashes, or compatibility problems that occur on your personal equipment or digital audio workstations while utilizing our tutorials.

6. Governing Law

These Terms are governed by and construed in accordance with the laws applicable to the operational jurisdiction of Charm Knight, without regard to conflict of law principles.

7. Contact Information

For any questions regarding these Terms of Service or assistance with a digital product order, please contact us at info@pianowithknight.com.